After a multi-year search for suitable factory space to meet its growth needs, SDC (Security Door Controls) was able close escrow on a facility at the end of 2022 - literally across the parking lot from its current headquarters. The new SDC Campus Building #2 has been undergoing site improvements and is now ready to accommodate the first phase of a planned expansion of manufacturing, research & development, product & service training, and inventory control/warehouse capabilities.
The Returns Coordinator is accountable for recorded information and facilitates the processing of merchandise returned to the manufacturer because of defects, damage, customer errors, stock rotations, or for repairs/modifications and requires knowledge of CRM/ERP system utilization for return material processing and inventory control.
Essential Duties And Responsibilities
Receive returned materials, examine and compare merchandise with SDC product and production standards and records information such as product type, item numbers, quantity, type of return, device condition, package condition and date.
Identify and distribute materials to the appropriate SDC production department for inspection to be evaluated, repaired, modified, replaced, returned or restocked.
Facilitate and expedite timing and process of each returned product remains within SDC production departments.
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